Date : June 12, 2025
Handal Indah Sdn Bhd, one of Malaysia’s leading public-transport operators, showcased its latest transit-innovation initiatives at Mobility Payments Asia Pacific (MPAP) 2025 in Seoul. The regional forum gathered global mobility and payments leaders to explore the future of cashless fare collection, digital ticketing and integrated smart-mobility systems.
Representing Handal Indah in Seoul was Handy Santono, Head of Technology, who presented the company’s ongoing transition toward a fully digitalised bus network. This includes advancements in cashless payment adoption, open-loop acceptance and real-time passenger data systems — all aimed at boosting operational efficiency and improving commuter experience.
During the event, Handal Indah also highlighted key achievements in digital transit adoption, including its growing base of cashless users, expanded contactless card acceptance and strengthened partnerships with technology and payment providers. These developments reinforce Handal Indah’s position as a regional leader in modernising public-transport infrastructure.
“Digitalisation is central to our strategy for enhancing the passenger experience and preparing our network for the next era of mobility,” said Handy Santono, Head of Technology at Handal Indah. “Our participation at MPAP 2025 reflects our commitment to innovation, collaboration and building a more efficient, connected and commuter-friendly transit system.”
Handal Indah’s involvement at MPAP 2025 underscores the company’s dedication to shaping the future of public transport through technology-driven solutions, stronger industry partnerships and continuous innovation.2003). Over the years, the company has grown into a trusted and forward-thinking transport provider, offering both cross-border and domestic routes with a strong commitment to innovation, affordability, and customer satisfaction.
